Lemonade CLX Senior Operations Manager 

United States, Oregon 

485942692

Oversee the execution of intricate projects within CLX, ensuring alignment with business goals and timely project completion

Build and maintain strong relationships with key stakeholders, including executive leaders and Product partners, to drive strategic initiatives for operational excellence

Support comprehensive financial analysis and forecasting activities, contributing to the financial strategy of claims experience operations. Your insights will influence capacity and budgetary and financial planning, significantly impacting the department’s financial health

Identify and implement continuous process improvements by leveraging feedback, data, and industry best practices

Articulate complex ideas and project updates clearly and persuasively across all levels of the organization

Provide leadership and mentorship to your team, fostering a culture of professional growth and high performance. Your guidance will help develop future leaders and contribute to the ongoing growth of the Claims Experience Operations team

6+ years in a similar role, within an insurance industry or mix of technology industry

3+ year of experience in a team management or leadership

Demonstrated capability in project management, with a track record of leading complex, cross-functional projects to successful completion

Strong problem-solving skills and the ability to analyze complex issues and find actionable solutions.

Exceptional communication and collaboration skills, with the ability to convey complex ideas effectively and influence stakeholders at all levels.

Advanced data analysis skills, including the ability to interpret and leverage data to make informed decisions.

Ability to work remotely

Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture