EY Strategy & Operations Manager - Strategic Deals Center 

Canada, Ontario, Toronto 

483892998

This role is critical to operationalizing the SDC and ensuring its success across the Canadian market and Super Region.

The Strategy & Operations Manager will be responsible for the setup, governance, and day-to-day operations of the Strategic Deals Center. This individual will provide support to the project management team for large deals, coordinate the SDC governance committee, manage the deal pipeline, and oversee the SDC intake process. The role requires a high level of executive presence, cross-functional collaboration, and operational rigor.

Your key responsibilities

• Establish and maintain governance frameworks aligned with global and Canadian priorities.
• Coordinate the SDC governance committee and ensure alignment with legal, quality, and process refresh initiatives.
• Act as a central point for complex, high-value pursuits, ensuring visibility and status tracking through dashboard management
• Ensure timely execution and stakeholder alignment for SDC deals
• Own the intake process for strategic deals, ensuring qualification criteria are met.
• Interact with stakeholders to ensure correct information for these deals is collected and aligned to needs of the function
• Maintain visibility into the deal pipeline and provide regular updates to leadership.
• Facilitate collaboration across all service lines and sectors to ensure integration of the SDC
• Partner with Creative Services to support the enablement of pursuits
• Prepare and deliver ongoing status reports to senior stakeholders.
• Support internal and external communications in collaboration with the Brand and Marketing teams.
• Engage with other SDCs across Super Regions to share lessons learned and adopt best practices.
• Contribute to the evolution of the global P&CE model through Canadian leadership.

What we look for

• Strong executive presence and ability to influence senior stakeholders.
• Proven project management skills across complex, multi-stakeholder environments.
• Exceptional organizational skills and attention to detail.
• Ability to manage diverse personalities and priorities.
• Comfortable navigating ambiguity
• Experience in sales operations, deal governance, or strategic enablement preferred.
• Interest in an Operations career and willingness to learn on the jobThis role involves interaction with internal and external clients and professionals nationally and globally. Professional competency inthe English language is therefore a requirement of this role. Bilingualism in both French and English is considered an asset.

What we offer

The salary range for this job in British Columbia is $92,300 to $153,800. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.