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Prime Video's Live Operations Systems Group is looking for a passionate, results-oriented, hard-working, and operationally focused System Development Engineer to support the fast-evolving and expanding device automation systems that support our live events and 24/7 linear operations. You will have an enormous opportunity to work within multiple systems analyzing and identifying the common issues, and driving the teams towards resolution to have a positive impact on customer experience. This job requires you to learn quickly and work on disparate and overlapping tasks.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.
Key job responsibilities
- Design and implement systems that support the Prime Video’s Live OTT delivery
- Develop tooling and automation to scale Prime Video Live Operations
- Grow monitoring capabilities and systems reliability
- Develop operational metrics and maintain service level agreements
- Provide escalation support for incoming trouble tickets
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
- Knowledge of a front-end language (Javascript, CSS, HTML, etc.)
- Experience utilizing AWS cloud solutions in a DevOps environment
- Experience with CI/CD pipelines build processes
- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience with networking fundamentals including hands-on experience with load balancers, switches, routers, etc.
- Experience working in an Agile environment using the Scrum methodology
- Experience working with TypeScript or React
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