Broadcom Semiconductor Fab Infrastructure Support Engineer 

United States, Colorado, Fort Collins 

477497091

Typical Duties and Responsibilities

• Assist in ensuring 24/7 availability of key services and infrastructure in production Windows/Linux environment
  • 2000+ FAB tools/clients, 500+ Servers
• Manage Projects that directly support WSD FAB with expertise applied towards the following :
  • Oracle Exadata Database ServerEnvironment/Infrastructure
  • Windows Server 2019Environment/Infrastructure
  • Windows SQL Failover ClusterEnvironment/Infrastructure
  • VMWare Server/ClusterEnvironment/Infrastructure
• Assist and lend expertise in a variety of ways to help solve WSD FAB Infrastructure problems/issues
• Develop internal documentation for key systems and services
• Monitor Infrastructure performance and resolve any issues promptly
  • In depth system log event monitoring expertise required
  • Routinely perform server analysis/assessments to identify areas of improvements in terms of functionality & performance.
• Respond to customer requests for assistance with computer software and hardware issues
• Understands and can work with legacy Windows Operating Systems utilized by WSD FAB Tools
• Participates in the on call schedule, which includes after hours and 24x7 support
• Provide Technical Support - Offer technical support to end-users via in person, phone, email, or chat. Document technical issues, workarounds, and resolutions in a knowledge base.

Qualifications / Skills

• 8+ years of experience in the areas of IT Infrastructure Server support and administration.
• BS degree in Information Systems / Computer Science.
• Technical Skills - Proficiency in Powershell, Bash, Perl to be able to develop tools/processes to automate system administration tasks to help scale IT Operations.
• Problem-Solving Skills - Strong analytical and troubleshooting skills. Ability to conduct root cause analysis and implement solutions- Technical knowledge in Windows & Linux environments current and legacy (Fab environment has many old devices running older OS versions)
• Identify and address vulnerabilities in Windows/Linux operating systems and applications
• Develops, implements, administers, and maintains policies and procedures for ensuring the security and integrity of Windows/Linux operating systems
• Strong Technical knowledge with legacy/current Windows Operating Systems utilized by WSD FAB Tools as well asRedhat/Rocky/OEL/Centos/UbuntuLinux Distributions. Exposure to all the industry standard Linux operating systems is a plus.
• Legacy/Current Windows OS Administration including :
  • Microsoft Patching
  • Windows Authentication - AD vs Local
  • WINS/DNS
  • Windows GlobalGroups/Permissions/ACLs
  • Antivirus usage, especially on older Windows Operating Systems
  • Windows PC Hardware
  • Advanced OS Level debugging (ping, disk space utilization tools, ipconfig, perfmon, etc)
• Linux OS Administration including :
  • Common Data Manipulation (sed, awk, cut, vi, etc…)
  • List/Install software packages
  • Network configuration
  • Linux Authentication - NIS vs LDAP vs Local
  • Advanced OS Level debugging
  • Load issues (uptime, top, ps), disk space issues (df, du, mv/rm), network/reboot issues (ping, ifconfig, uptime)
• Must be proficient in monitoring concepts and framework
• Knowledge of networking and other OS technologies is a plus
• Candidate must demonstrate the followingcapabilities/competencies:
  • Communication Skills: Excellent communication and interpersonal skills. Ability to interact effectively with end-users and other teams.
  • Knowledge: Advanced professional expertise, applying company policies and procedures to resolve a variety of issues.
  • Job Complexity / Contribution: Works on problems of advanced scope where analysis of situations or data requires a review of a variety of factors. Exercises excellent judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Has mastered most of the advanced job duties.
  • Supervision: Incumbents are still occasionally directed in some aspects of their work. However, all straightforward tasks are accomplished without assistance and complex tasks are accomplished with a little assistance and guidance.

Compensation and Benefits

The annual base salary range for this position is $84,000 - $135,000.

This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.