As a Senior Product Associate in
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Build KPI and KRI reporting
- Track systems performance
- Identify potential issues/risks and implement proactive and reactive controls
- Partner with our analytics and finance teams to build dashboards
- Develop and communicate management reporting
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Strong knowledge of acquiring/payments operations
- Excellent verbal, written, and presentation skills
- A background in business or technology systems analysis is desirable
- A strong team player with the ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment
- Ability to work in an environment with strong controls