Job responsibilities
- Work with Relationship Managers on how best to position JP Merchant Services to our merchants
- Understand the inner working and complexities of JPM Merchant Acquiring Products and Service, with the goal of becoming a trusted Subject Matter Expert
- Supports the implementation and execution of our product strategy and roadmap
- Perform quality checks & controls on upcoming renewals ensuring correct pricing and governance are being followed
- Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
- Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
- Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
Required qualifications, capabilities, and skills
- 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
- Developing knowledge level of the product development life cycle
- Exposure to product life cycle activities including discovery and requirements definition
- Emerging knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
- Previous experience in Banking / Finance