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Boston Scientific Group Product Manager - Cardiology Customer Activation 
United States, Minnesota, Arden Hills 
475328019

28.06.2024

Your responsibilities will include:

  • Lead team in sourcing and developing infrastructure for gathering customer-insights to continually deepen understanding of mindset/behavior of physicians, patients and payers and key barriers to adoption
  • Effectively incorporate insights into campaign and omnichannel program development
  • Drive customer-centric and data-driven omnichannel innovation
  • Collaborate on annual and long range global omnichannel road mapping
  • Collaborate with Cardiology Customer Experience (CCx) and Business Unit Leadership to set direction to achieve overall organization objectives
  • Align strategies with organizational objectives and revenue goals
  • Ensure high-impact prioritization of programs and resources
  • Oversee campaign execution, workflow, , budget management, optimization and reporting, leading with a continuous improvement mindset
  • Develop strategic branding approach and maintain Boston Scientific brand consistency across all program channels
  • Lead team in identification of tangible metrics to evaluate program impact and reassess objectives and outcomes, leaning into influencing building of new data-connections to enable ROI analysis
  • Foster a test-learn-iterate culture within the team
  • Optimize systems and processes for efficiency from planning to execution
  • Guide and develop direct reports, driving best practices and a diverse, inclusive workplace
  • Oversee complex cross-business projects and empower team to build competencies in functional areas of expertise to work independently
  • Recruit top talent to the organization and develop a results-oriented team
  • Monitor and ensure compliance with company policies and regulatory requirements
  • Champion thought leadership by sharing knowledge and best practices
  • Communicate proactively with management and stakeholders for alignment and expectations
  • Ensure global understanding, consultation and content sharing, as needed

Required qualifications:

  • Minimum of a bachelor’s degree in communications, marketing, English or another relevant field
  • Minimum of 7 years of marketing strategy and campaign management experience within the medical device, healthcare, biotech or pharma industries
  • Minimum of 2 years of experience managing teams, demonstrating the ability to create impact and drive change across stakeholders, teams and business results, with a minimum of 3 direct reports
  • Marketing or agency / consulting experience of increasing responsibility
  • Solid understanding of brand management and principles
  • Outstanding interpersonal skills, influence and data-driven storytelling skills
  • Strong collaborative, leadership, analytical, quantitative, financial modeling, and strategic thinking skills, at all levels to achieve critical business results
  • Demonstrated ability to lead, influence and negotiate with a “team-first" leadership philosophy
  • Highly motivated with an action-oriented mindset

Preferred qualifications:

  • Strong people leadership skills effectively managing and developing teams in a complex environment
  • Prior digital strategic planning and program development experience
  • Experience with Salesforce and Salesforce Marketing tools (Marketing Cloud, Customer Data Platform, Interaction Studio), Adobe Experience Manager and WordPress
  • Thorough understanding of inbound & outbound email marketing, organic and paid search engine marketing, social media marketing, content marketing, website strategy, customer relationship management, webcasts/webinars, and more
  • Experience in a complex, cross-functional, global commercial environment

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.