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Uber Director Sales Strategy & Operations Uber Eats Taiwan 
United States, West Virginia 
474658357

20.03.2025

What You’ll Do

  • Build and run a world-class customer organization across Taiwan, spearheading our efforts across account management and restaurant operations
  • Inspire and develop your team and hire world class managers and leaders to Uber
  • Be a strategic thought partner to our regional leadership team as we accelerate business growth
  • Develop and execute on our account management strategy to scale our existing business and introduce a range of new products and deliver on multiple objectives
  • Build out KPIs, metrics, and processes that result in an effective organization, in partnership with sales operations
  • Drive quantitative data analysis and deep actionable insights
  • Work closely in a matrixed environment with local operations, marketing, strategy, analytics, engineering, finance and other senior leadership in the region and at HQ to deliver on our regional strategy.
  • Deeply understand local nuances and our competitive situation, serving as a key thought partner to country leadership and various stakeholders.
  • Assess the restaurant industry landscape and market trends for growth opportunities

Must Have Experience

  • A minimum of 15 years of robust B2B experience building long-term commercial relationships, ideally across both across SMB and Large Enterprise Accounts
  • Track-record of managing and growing accounts, directly managing over USD 200 million in bookings
  • 5+ years of experience leading distributed teams of at least 40 people
  • Strong English & Mandarin communication skills

Experience

  • Ideally, has experience leading a commercial transformation program.
  • Relevant experience in other large consumer internet companies is a big plus, especially in e-commerce or other online marketplaces.
  • Understanding Taiwan's restaurant landscape is a big plus.

Capabilities

  • You have the GoGetIt mindset: You’re willing to embrace the grind, overcome adversity and play to win for the people we serve, seizing the opportunity to push the envelope. You have a bias for action.
  • You’re a good partner & cross functional leader: You can build deep, trust-based relationships with cross functional teams; genuinely seeking and incorporating other’s views to effectively operationalize initiatives with a mindset of accountability but not control
  • You’re a strong problem-solver: You can comfortably dive into data and identify how our customers are engaging with the product, identifying challenges & capitalizing on opportunities

  • You can build and motivate a very smart and capable team: You know how to support, challenge and develop a team of high performers and turn them into a high-performing team

  • You are a culture champion: Embodying and promoting the