What you will do:
Executes and documents technical engagements, as defined by the customer’s Success Plan initiatives, that advance the adoption and growth in consumption of Red Hat products
Conducts reviews of the customer's environment and applications to ensure they are well-architected following Red Hat product best practices
Identifies and aggregates technical adoption blockers discovered across multiple customers and their solutions into common patterns and sales play resources
Be the Voice of the Customer. Share insights and best practices and connect with product leaders to remove technical barriers to adoption
Be curious and proactive, staying abreast of Red Hat’s ecosystem and technology changes
What you will bring:
Ability to lead and deliver consultative type customer-facing engagements
Experience with and practical knowledge of DevOps/Automation tools such as Ansible, CI Tools, Git, Python (or other similar/relevant experience)
Proficient verbal and written English communication skills, with an ability to convey complex information to customers both clearly and concisely
Demonstrable presentation and facilitation skills
Experience in defining and gathering goals, requirements, and determining outcomes, which can be used to plan work to be done with customers to ultimately delivery on customer outcomes
Willingness to travel within the region, visit customers and partners, attend conferences and other events
Experience with and intimate knowledge of DevOps/Automation tools such as Ansible, CI Tools, Git, Python (or other similar/relevant experience
Experience in scripting and coding (especially Python)
Expert level hand-on experience with AAP
High-level familiarity with Chef, Puppet, Salt, and others in the space
Significant technical experience in at least one major IT domain, such as
Infrastructure-as-a-Service (IaaS) or Platform-as-a-Service (PaaS) solutions
Linux-based workloads
Continuous integration (CI) and continuous deployment (CD) pipeline
Network technologies like Cisco, Juniper, Checkpoint
Kubernetes and container-based deployments
Public cloud providers such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud, or IBM Cloud
Windows-based environment management
InfoSec / Security Operations
Other Requirements:
Willingness to travel within the region, visit customers and partners, attend conferences and other events
Any Red Hat certification.
The ability to self-study and quickly learn and put into practice new topics
The salary range for this position is $129,800.00 - $207,730.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.
Pay Transparency
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
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