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Capital One Manager - Market Research & Intelligence 
United States, Virginia, Arlington 
472578313

10.08.2024
Center 1 (19052), United States of America, McLean, Virginia Manager - Market Research & Intelligence


Responsibilities

  • Lead issues monitoring and reporting around key topics and event-based moments through social listening, media, and stakeholder analysis methodologies

  • Develop research agendas and measurement approaches in partnership with EA teams to inform business action

  • Oversee the full life-cycle of a research project, including managing analysts and partnering with research vendors

  • Leverage and integrate primary research and media monitoring to produce ad hoc and recurring reports for leadership

  • Distill complex data into simple KPIs, data visualizations, dashboards, or scorecards

  • Spot and propose opportunities to bring deeper intelligence to the team around key audiences, issues, or the competitive landscape

  • Maintain knowledge of industry trends related to market and media research methodologies

  • Leverage tools such as Brandwatch, Tableau, YouGov, MRI, and Mintel

We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the qualifications
to apply for this role.

Basic Qualifications

  • High School Diploma, GED or equivalent certification

  • At least 5 years of experience in an insights and analytics function, market research, or management consulting environment or any combination of the three

  • At least 5 years of public affairs and crisis/issues management experience

  • At least 3 years using media monitoring and social listening tools

  • At least 1 year of people leadership experience

  • At least 1 year of experience using boolean search and query building

Preferred Qualifications

  • At least 2 years of experience using boolean search and query building

  • At least 2 years of people leadership experience

  • At least 2 years of guiding others through quantitative and qualitative research methodologies

  • Robust understanding of the policy, regulatory and issues management space

New York City (Hybrid On-Site): $147,800 - $168,700 for Manager, Market ResearchThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.