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Responsibilities
Lead issues monitoring and reporting around key topics and event-based moments through social listening, media, and stakeholder analysis methodologies
Develop research agendas and measurement approaches in partnership with EA teams to inform business action
Oversee the full life-cycle of a research project, including managing analysts and partnering with research vendors
Leverage and integrate primary research and media monitoring to produce ad hoc and recurring reports for leadership
Distill complex data into simple KPIs, data visualizations, dashboards, or scorecards
Spot and propose opportunities to bring deeper intelligence to the team around key audiences, issues, or the competitive landscape
Maintain knowledge of industry trends related to market and media research methodologies
Leverage tools such as Brandwatch, Tableau, YouGov, MRI, and Mintel
Basic Qualifications
High School Diploma, GED or equivalent certification
At least 5 years of experience in an insights and analytics function, market research, or management consulting environment or any combination of the three
At least 5 years of public affairs and crisis/issues management experience
At least 3 years using media monitoring and social listening tools
At least 1 year of people leadership experience
At least 1 year of experience using boolean search and query building
Preferred Qualifications
At least 2 years of experience using boolean search and query building
At least 2 years of people leadership experience
At least 2 years of guiding others through quantitative and qualitative research methodologies
Robust understanding of the policy, regulatory and issues management space
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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