Uber Strategy & Operations Manager - Uber Direct 

United States, West Virginia 

470651858

About the role

This role combines strategic thinking, data analysis, project execution, and cross-functional collaboration. You’ll work closely with local and regional teams—including Marketplace, Commercial, and other Delivery Ops stakeholders—to solve complex problems, challenge the status quo, and drive operational excellence.

What you’ll do

• Be the connector: Act as the key point of contact across Ops, Commercial, and Marketplace teams to align priorities and co-create solutions
• Drive excellence: Lead the execution of strategic operational initiatives that grow the Uber Direct business, expand supply types, and pilot new programs
• Champion innovation: Identify and implement process improvements that simplify the delivery experience for earners and merchants
• Own trip performance: Monitor, analyze, and act on key operational metrics to ensure high-quality delivery across verticals (restaurants, groceries, retail)
• Balance short- and long-term goals: Understand how today’s actions contribute to Uber Direct’s long-term success in Brazil
• Move fast and smart: Experiment, iterate, and push boundaries to find scalable solutions that deliver tangible results

What you’ll need

• Fluency in English (written and spoken)
• Proficiency in SQL and experience building data reports
• 3+ years of experience in operations, strategy, analytics, or a related role (preferably in a tech or startup environment)
• Strong project management and stakeholder engagement skills
• Analytical mindset and comfort with performance measurement and experimentation
• Self-starter attitude with the ability to thrive in fast-paced, ever-changing environments
• Excellent communication skills and ability to work cross-functionally across levels and teams
• A passion for problem-solving, continuous improvement, and operational impact

Bonus points

• Experience with Python for data analysis, scripting, and automation

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .