Forter Implementation Manager 

Canada, Ontario, Toronto 

466777906

What you’ll be doing:

• Act as an expert on Forter’s technical integration technologies by clearly articulating concepts such as API operations, mobile SDKs, JavaScript, JSON, and other web and database technologies
• Lead integration projects for your portfolio of customers, using your technical & business skills to troubleshoot any issues
• Build and maintain bespoke integration project plans for customers within your portfolio, driving the plan to completion and evaluating success throughout
• Keep senior customer stakeholders & individual business users engaged and accountable to project completion by building strong relationships
• Contribute towards the continuous optimization of the integration process by consistently feeding back on potential improvement areas
• Attend and contribute to weekly team meetings, providing updates on your active integration projects as well as flagging any issues, risks or potential blockers

What you'll need:

• 5+ years of experience managing complex integration projects on behalf of Enterprise customers.
• Solid technical acumen & experience with API integrations, JavaScript, JSON, mobile SDK concepts, and other cloud, web and database technologies + desire to build on those skills
• Prior experience communicating complex technical concepts to both technical & non-technical stakeholders
• Excellent organizational skills and attention to detail with a consistent focus on delivering the highest quality of service for your customers
• A proven track record managing multiple projects at once and effectively prioritizing your time and the needs of your customers
• An owner’s mindset with the ability to demonstrate a proactive approach to the ownership and ultimately the delivery of your projects
• Previous experience in the payments or e-commerce space is a plus

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023)
• in NYC (2022)
• #3 on of “Most Innovative Finance Companies” (2022)
• Forbes Cloud 100 (2021, )
• SAP Pinnacle Awards “ ” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. For this position, you will be required to be in the office for at least 2 days per week.

• Competitive salary
• Restricted Stock Units (RSUs)
• $500 CAD per month reimbursement for supplementary health plan of your choosing
• WiFi / Phone Stipend and Home Office Allowance
• Generous PTO policy
• Half day Fridays