Requires good understanding of Asset Servicing lifecycle (Corporate Actions & Income)
Ensure accurate and timely completion of mandatory & voluntary corporate action payments received from agents/depository
Perform supervisory checks and ensure daily operations signoffs
Ensure department has viable Business Continuity and Concentration plans in place, that are tested in accordance with Bank Policy and that all staff are familiar with the plans
Act as a focal point for issue planning or crisis review situations. The business demands flexibility in production processes and for technical assessments to be made in short time frames
Flexible with extended hours as per business requirements to meet client expectations
Own issues related to the Asset Services Department and ensure timely escalation to both Operational and Risk leads
Required Qualifications, Skills and Capabilities:
Operational subject matter expertise critical e.g. Reconciliation, Settlements, Trade Support
Asset Servicing, Risk & Control and Custody experience
Strong ability to learn ongoing stream of new markets, products and processes
Strong Risk and Control Awareness: Ability to effectively priorities workloads and work to critical deadlines
Demonstrate Ownership and Accountability for Operational and Project Deliverables with a proven track record
Confident communicator in all mediums to both internal and external clients1. Reconciliation of Cash and stock breaks received from the market.