JPMorgan Asset Servicing_Team Leader 

India, Karnataka, Bengaluru 

983932446

As a successful candidate you will need to:

• Manage the Income Claims workflow, across multiple products like Prime, Equities and Fixed Income.
• Ensure all daily controls and processing are completed and signed off, including client service inquiry resolution, cash, and stock break, reconciling the security
• Liaise with multiple stakeholders (Agent banks, Middle Office, Internal teams, Senior management)
• Exercise sound judgment; act with integrity; protect our company, clients, and customers.
• Serve as a subject matter expert for the functions managed.
• Communicate efficiently and effectively with Senior Management & escalate issues in a timely manner.
• Perform periodic end to end process review, identify gaps if any & collaborate with control partners and relevant stakeholders to remediate process gaps
• Provide oversight, training, guidance to the team and ensure effective process training
• Identify ways to improve processes/procedures to enhance quality and/or productivity
• Act as a subject matter expert on procedural matters and be the funnel for communication with the global teams

Required Qualifications, Capabilities, and Skills:

• ~5 years of relevant industry experience processing Income claims across products like Prime, EQ and FI. In depth knowledge of working with agents like DTCC & Euroclear and navigating their platforms. Expertise in processing SPO, MT202, MT103 & MT599.
• Excellent judgment and decision-making skills; solutions oriented.
• Teamwork – the candidate must be flexible to manage processes and be able to work appropriately with stakeholders and colleagues at all levels.
• Ability to partner with multiple internal teams, external clients & 3rd party service providers.
• Ability to organize to prioritize workload to manage concurrent tasks and meet competing deadlines.
• Ability to influence stakeholders using effective communication and interpersonal skills.

Preferred Qualifications, Certifications, and Technical Skills:

Is this opportunity right for you? We are looking for candidates who are/have:Minimum bachelor’s degree in accounting, Business Administration, Economics, Finance

• Strong technical and analytical skills, including proficiency in Microsoft Office applications.
• Preferred experience using automation tools a plus (e.g., Python, Alteryx, Tableau)
• Degree or certification relevant or a related discipline.