EY Digital Transformation Consultant - Financial Services 

Belgium, Flemish Brabant 

462167073

Our goal is to help financial institutions ride the digital transformation wave, by co-creating innovative ideas, developing prototypes and Minimum Viable Products, and delivering appropriate digital assets.

Key Responsibilities

As a Digital Transformation Consultant, your responsibilities will include:

• Designing and refining customer journeys within various banking and insurance sectors, such as Savings & Investments, Loans, Payments, and Life & Non-life Insurance.
• Identifying and implementing improvements in existing customer journeys.
• Analyzing customer data to elevate the overall customer experience.
• Ensuring the customer's perspective is central to the delivery of digital solutions in the market.
• Participating in or managing projects from inception to completion, including overseeing project planning, budgeting, and team staffing.
• Sharing your domain-specific knowledge and expertise to enhance our collective capabilities.

Skills and Attributes for Success

• Master degree in a relevant field (e.g. economics,...)
• Professional experience (between 2 – 6 years), either in consulting, and/or in the financial sector, ideally in designing or delivering customer journeys in the market
• An excellent knowledge of business English, and a solid level of French and/or Dutch
• Strong team spirit, balanced by a healthy sense of autonomy
• Excellent analytical skills, conceptual thinking and pragmatic approach
• Solid communication and presentation skills
• Certifications such as Agile, Scrum, or other Project Management methodologies are a differentiator for more experienced candidates
• Knowledge of banking or insurance products and processes (e.g. Invest, Loans, Payments, Life- and Non-life products) is a major asset.

• You will be part of a leading global professional services firm.
• You will be part of the EY family where everyone is willing to offer support and senior management is very accessible.
• You will join a dynamic and growing team with a great mix of young and experienced professionals focusing on financial services.
• You will get extensive trainings on technical matters, as well as soft skills and project management, and you will have access to new technologies and innovative equipment.
• We are proud of our flexible working arrangements, and we will support you to build a successful career and deliver excellent client service, without sacrificing your personal priorities.
• While our client-facing profession might require part-time working at client site and business traveling at times, we are committed to helping you achieve a lifestyle balance