Expoint - all jobs in one place

מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר

Limitless High-tech career opportunities - Expoint

JPMorgan Data & Dispute Product Manager - Payments Vice President 
United States, Texas, Plano 
459748117

15.04.2025

Job responsibilities
  • Lead the development and management of the dispute resolution product strategy within the payment space
  • Collaborate with cross-functional teams to identify and implement process improvements that enhance efficiency and effectiveness in dispute management
  • Analyze data to identify trends, insights, and opportunities for process optimization and cost reduction
  • Prepare and deliver compelling leadership decks and presentations to communicate product vision, strategy, and performance
  • Develop and implement innovative solutions to reduce network costs and increase revenue, focusing on process strengthening and automation
  • Act as the primary point of contact for all dispute-related product inquiries and issues, ensuring timely and effective resolution
  • Monitor industry trends and best practices to ensure the dispute management process remains competitive and aligned with business objectives
Required qualifications, capabilities, and skills
  • 5+ years of experience in product management
  • Strong proficiency in data analysis, with the ability to interpret complex data sets and derive actionable insights
  • Advanced skills in PowerPoint and Excel, with experience in preparing and presenting leadership decks
  • Proven track record of developing innovative ideas to reduce costs and increase revenue through process improvements and automation
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
  • Strong problem-solving skills and a proactive approach to identifying and addressing challenges
  • Ability to work independently and manage multiple priorities in a fast-paced environment
Preferred qualifications, capabilities, and skills
  • Bachelor’s degree in Business, Computer Science, or a related field
  • 2 years of experience in the Dispute Management within the payment industry