JPMorgan Product Manager - Payments Value Added Services- Vice president 

United States, Florida, Tampa 

459346986

Job Responsibilities

• Provide design and thought leadership within the team to develop solutions that align with business requirements, utilizing established integration patterns.
• Conduct research and analyze industry trends to evaluate the competitive landscape and identify best practices.
• Identify optimal solutions that fulfill client needs and meet payment brand requirements for global processing.
• Collaborate with data modelers to create clear specifications for use by clients and delivery teams.
• Lead the testing of interface designs to ensure they meet objectives.
• Work closely with delivery teams to ensure specifications are implemented as intended.
• Establish metrics to evaluate the effectiveness of solutions.
• Monitor product performance through reports, dashboards, and periodic stakeholder reviews.
• Design product platforms with APIs, services, and data-driven insights that deliver world-class experiences across payments processing, with an emphasis on funding.
• Collaborate with internal partners to maintain a leadership position for JPMorgan payment services in merchant processing funding.
• Provide a clear, documented vision and scope via use cases, product requirements, epics, and stories to support agile scrum teams.

Required Qualifications, Capabilities, and Skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Product management experience, including strategy, market analysis, synthesis of client feedback, needs analysis, communication, reporting, performance monitoring/metrics, risk/compliance management.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Proven experience with Agile scaling frameworks and methodologies.
• Manage the product roadmap, balancing stakeholder inputs and thin-sliced release outputs.
• Design a product architecture that reduces time-to-market for new features, simplifies internal/external dependencies, and scales to a global environment.
• Prioritize the product backlog based on client demand, business cases, product KPIs, and strategic business goals.
• Identify potential roadblocks and develop recommendations for delivery issues, change requests, pre-release testing, and production issues.
• Partner with teams (product, technology, operations, client advocacy, controls) to manage resourcing, controls, readiness, and go-to-market plans.

Preferred Qualifications, Capabilities, and Skills

• Executive presence and impeccable communication skills – written and oral. Demonstrated prior experience working in a highly matrixed, complex organization.
• Experience in merchant acquiring and payments, including card present and card not present processing.
• Experience in complex integrations, transformations, and migrations supporting seamless client interactions.
• Experience delivering products in microservice, cloud frameworks.