JPMorgan Product Manager - Payments Vice President 

United States, Florida, Tampa 

882054010

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability. Defines the value proposition for the product / feature changes and impact to clients.
• Provides functional expertise in identifying and evaluating required Payment Brand Changes and their impact to our acquiring platform and our clients.
• Determines initial high-level system impacts, completes deep dives on system impact and determines design approach working with the technology teams and platform owners.
• Represents changes for Demand Management process and participates in prioritization discussions by categorizing them into Must-Have, Should-Have, Could-Have, and Won't-Have.
• Provides Product support for Merchant Services’ payment hosts’ features and functions, including documentation to Technical Implementations, Client Solutions, Operations, and other internal business partners.
• Works in close collaboration with Platform and Technology partners to deliver required changes to the product offering.
• Creates requirement Epics and owns them end to end (from requirements through post implementation). Reviews and approves all Epics, User Stories and Test plans to ensure that the requirement is being delivered appropriately. Participates in Agile ceremonies as the product owner.
• Manages timelines and dependencies effectively, while monitoring blockers, liaising with stakeholders and functional partners

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Payments and merchant acquiring expertise - including knowledge of servicing, acquiring, processing, or issuing domains.
• Demonstrated ability to execute operational management and change readiness activities.
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes.
• Strong analytical skills and the ability to interpret complex data sets, drawing actionable insights.
• Proven ability to work independently and drive change.
• Must have strong organizational skills to plan, organize and schedule resources.
• Experience with technical concepts and working with technical staff as needed.
• Strong communication and presentation skills, Talent for communication of complex business topics

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization