HP Zscaler Engineer SME 

United States, Texas 

457145207

Zscaler Engineer (SME)

Job Title: Zscaler Engineer (SME)

This is a full-time, remote position with flexibility, though occasional meetings outside of core working hours may be required.

What a Zscaler Engineer (SME) does at HP:

• Performs maintenance and support for existing Zscaler tools and develops integrations to enhance workflows and automation with other company technologies.
• Contributes to the continuous improvement of HP’s Data Loss Prevention tools and methods by gathering requirements, proposing solutions, and implementing necessary changes.
• Monitors policies and alerts for effectiveness and investigates potential misconfigurations to minimize false positives.
• Creates and maintains comprehensive documentation for processes and assists in preparing training materials, delivering training and mentoring as needed.
• Collaborates with other teams to ensure smooth hand-offs and foster strong partnerships
• Prepares and presents reports, identifying and communicating key insights and potential risks.
• Monitors industry cybersecurity threats, best practices, regulatory changes, corporate updates, and geopolitical developments that impact security.

• Advises on improvements to data handling procedures and implements strong governance practices.

Individuals who thrive in this role at HP typically have:

• 8–10 years of experience in configuring, administering, troubleshooting, and using Zscaler technologies for data loss prevention.
• Proven success in implementing automated processes and building integrations with Zscaler and other common technologies, such as ServiceNow and BigID.
• Relevant Zscaler certifications preferred; technical security/networking certifications (e.g., CISSP, CCNA Security) are a plus.
• Results-driven with strong analytical skills and the ability to connect the dots for better decision-making.
• Fluent in English, with strong oral and written communication skills.
• Effective team player with the ability to collaborate across various organizational levels and with diverse stakeholders.
• Strong responsiveness, organizational, and time management skills.
• Proactive and creative in identifying and resolving problems.

Knowledge & Skills

• Zscaler Administration
• Data Governance
• Data Loss Prevention (DLP)
• Data Analysis & Risk Identification
• Process Automation
• Issue Tracking & Troubleshooting
• Cloud Security
• Network Security
• Incident Response

Cross-Org Skills

• Effective Communication – Clearly conveys ideas and collaborates across teams.
• Results-Oriented – Focuses on achieving goals and delivering measurable outcomes.
• Learning Agility – Quickly adapts to new challenges and acquires new skills.
• Digital Fluency – Proficient in leveraging digital tools and technologies for efficiency.

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Data & Information Technology

Full time

No shift premium (United States of America)

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