JPMorgan Vice President - Marketing Transformation Product 

United States, Delaware, Wilmington 

455711124

As a Vice President - Marketing Transformation Product Owner - Card Offer Management within our Card Marketing team, you will have the opportunity to take a visionary and innovative approach to developing a strategy for our marketing execution needs. You will work hand in hand with execution teams to ideate offer related capabilities, develop a centralized offer data management strategy, enable capabilities for integration between offer data and other content types, and establish process redesign and automation for offer request intake, execution, and management. You will be the day-to-day glue that brings teams of people across Card Marketing together to deliver on the strategy objective. You must be comfortable with ambiguity and be able to create structure where it may not exist. You will be a leader we look to in order to understand progress and barrier through transformation.

You will collaborate with a team of marketing transformation product owners to develop and deliver the roadmap that will elevate how we plan, manage, and activate campaigns in the industry’s largest marketing execution space. You will partner with our Planning, Campaign Management, and Activation team; Product; Legal/Regulatory Review to design and build new processes and capabilities.

Job responsibilities:

• Serve as a thought-leader who manages a strategic, complex, and highly visible program across LOBs and functions from project initiation to delivery
• Be accountable for strategic design and standing up new capabilities and ways of working
• Lead successful end to end execution and delivery of a program objective with or without precedent (including project conception, planning, requirements gathering, solutioning, governance, and decision-making) based upon targeted business outcomes, dependencies, and stakeholders
• Lead a squad of cross-functional team members to clearly establish a problem statement, opportunity goals, baseline data, measures of success, and business requirements
• Facilitate ideation sessions across matrixed group of stakeholders and pull together a single, prioritized solution across a complex program
• Maintain an analytical mindset to understand, develop and synthesize requirements; risks; and cross-dependencies during roadmap delivery across multiple program workstreams. Able to articulate rationale behind roadmap and solutions
• Ensure there is communication, alignment, and coordination across all stakeholders by creating and facilitating project status and executive summary presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders
• Communicate to all levels of the organization through compelling, impactful storytelling
• Build relationships with cross-functional teams (including Technology, Legal, and Regulatory Controls teams) to understand pain points, gather requirements, and enhance solutioning
• Collaborate with program manager on an ongoing governance model (e.g., working routines and tools) to monitor and communicate progress; proactively identify and resolve issues
• Create an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsors and be a champion for both business and culture transformation, leading with consistency, integrity, and humility.

Required qualifications, capabilities, and skills:

• Minimum of 6 years of related experience
• End to end program delivery experience – including understanding of best practices, tools, and processes
• Demonstrated initiative and creativity to ensure successful and timely execution – strategic thinker with proven analytical abilities
• Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward
• Familiarity with agile practices and collaboration tools (e.g., Confluence, Lucid, Figma, Visio, Excalidraw, Tableau and Microsoft Teams)

Preferred qualifications, capabilities, and skills:

• Product owner preferred, marketing or program management helpful