About the Role
We’re looking for aSenior Director of Partner Success
You’ll lead a globally distributed team responsible for enabling partners—ranging fromregional consultancies and technical service providers—to scope, solution, and deliver world-class
What You'll Do
- – Recruit, mentor, and scale a high-performing, geographically distributed team of Partner Solutions Architect Managers and individual contributors, fostering a culture of excellence, innovation, an
- Drive Partner Technical Enablement– Develop and oversee structured enablement programs that equip partners to confidently scope, sell, and deliver solutions built on our platform. Ensure partners are technically proficient, certified, and self-sufficientin their service delivery.
- Strategic Program Leadership– Lead global initiativ
- Ensure Service Quality & Consistency– Establishand enforce best practices, methodologies, and technical frameworks that improve the quality and consistency of partner-delivered services.
- Operational Excellence & Insights– Definekey performance metrics and implement data-driven systems (e.g., Salesforce, Tableau)to track partner engagement, solution effectiveness, and partner-led revenue contribution.
- Process Optimization– Standardize and streamline partner onboarding, solution validation, and technical governance processes, making them scalable and repeatable across regions.
- Cross-Functional Influence– Collaborate with Sales, Product, and Technical Revenue teams to align on go-to-market strategies, partner incentives, and product feedback loops that improve partner experien
- Executive-Level Partner Engagement– Build relationsh
What You'll Bring
- 10+ years of leadership experiencein Partner Solutions Architecture, Partner Sales Engineering, or similar functions in a global SaaS or cloud security organization.
- Experience managing managers
- Deep understanding of partner ecosystems(GSIs, regional SIs, VARs, MSPs) and how they build, sell, and deliver services in cloud security.
- Strong strategic leadership skills, with a proven ability to define and execute scalable programs that improve partner enablement and solution delivery.
- Technical competency in cloud security– Hands-on understanding of AWS, Azure, GCP, networking, cloud identity & access management, containers, and CSPM/CNAPP solutions.
- Operational acumen– Experience implementing metrics-driven approaches to measure and optimize partner performance, service
- Exceptional communication & executive presence– Ability to engage and influence C-level executives, partner leaders, and internal stakeholders.
- Global mindset
- Willingness to travel occasionallyfor strategic partner meetings and key events (though the role is primarily remote).
Bonus Points
- Experience working with CSPM, CNAPP, or cloud infrastructure security solutions.
- Understanding of CI/CD pipelines and Infrastructure-as-Code (Terraform, CloudFormation, etc.).
- Previous experience in Partner Program Management, Technical SaaS Sales, or Services GTM Strategy.
- Familiarity with risk-based security frameworks (NIST, CIS, MITRE ATT&CK, etc.).
