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Bank Of America Senior Business Control Specialist United States, Arizona, Chandler 453636461
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
Line of Business Job Description:
Focus is on long-term transformational goals in the area of control monitoring for business processes. Responsible for the support of breakthrough enhancements for business process control monitoring and reporting, regulatory risk, quality assurance integration/synergies, and continuous process improvements. Engages and works closely with production management. Influences across organizational lines to drive consistency, remove road blocks and take action on key priorities, regulatory requirements, and process improvements. Displays a risk minded approach to all initiatives. Provides risk guidance and Subject Matter Expertise.
Responsibilities:
- Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
- Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
- Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
- Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
- Performs QA activities including executing on controls, managing cases, and reporting results
- Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
- Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
Additional Responsibilities may include:
- Oversees the design and effectiveness of the risk and control environment to support Consumer AML Operations and ensure adherence to enterprise-wide standards.
- Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
- Develops and manages strong relationships with the CAML Ops Process Owners, C&SB AML, GFC/GC&OR and control partners, ensuring partnership on exams, inquiries, and other regulatory matters.
- Continuously assesses and enhances the Business Controls coverage model and processes, improving the quality and execution of routines, and identifying new approaches to improve effectiveness and efficiencies.
- Identifies, assesses, and communicates emerging issues, themes and trends based on various information gathering methodologies and sources.
Required Skills:
- 2-5 years of business controls, audit, risk support and/or AML experience
- Ability to engage key partners and stakeholders across multiple LOBs and influence their commitment to risk governance and oversight
- Strong capability to use inductive and deductive logic to “follow a risk trail” and determine impact, potential outcomes, urgency
- Can connect well (efficiently, and on point) with people in multiple levels in a very fast paced and challenging landscape
- Superior verbal and written communications skills, including the ability to synthesize complex information to distill and deliver a concise, salient message suitable to any audience from LOB employees to senior executives and auditors.
- Execution-oriented and results-focused self-starter able to work independently
- Strong organizational ability, project management skills, and delegation capability
- Extremely detail oriented to ensure quality and accurate work performance
- Keen judgment balancing business strategy with rigorous risk management controls
- A pragmatic and flexible attitude towards problem solving, and a consultative working style
Desired Skills:
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
- Excels in working among diverse viewpoints to determine the best path forward
- Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
- Commitment to challenging the status quo and promoting positive change.
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
- Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
- Working knowledge of regulatory landscape
- Working knowledge of core Banking concepts
- Certified Anti-Money Laundering Specialist (CAMS) Certification
Skills:
- Controls Management
- Issue Management
- Monitoring, Surveillance, and Testing
- Quality Assurance
- Risk Management
- Analytical Thinking
- Attention to Detail
- Critical Thinking
- Problem Solving
- Written Communications
- Decision Making
- Innovative Thinking
- Prioritization
- Recording/Organizing Information
- Research
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