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Bank Of America Documentation Officer 
United Kingdom, England, Chester 
451519515

07.01.2025

Role Description:

This job is responsible for supporting corporate clients with the documentation required to complete onboarding for new and existing legal entities. Key responsibilities include providing the client with ongoing support by holding regular calls and attending meetings to assist with completing documentation requirements to meet the laws, rules and regulations across multiple jurisdictions. Job expectations include supporting the collection of legal, Anti Money Laundering (AML) and tax documentation to streamline client interaction and ease of onboarding.

Responsibilities:

  • You will manage the collection and review of AML, legal and tax documentation for new and existing client onboardings.
  • You will work with clients to agree to timelines, communicates documentation requirements, and addresses any necessary rework.
  • You will lead client documentation walkthrough meetings to ensure clients understand requirements.
  • You will update stakeholders on the onboarding process and highlights any challenges or delays.

What we are looking for:

  • You will have a keen attention to detail.
  • You will have previous experience liaising with clients and customers.
  • You will have experience managing stakeholders of all seniorities.
  • You will have effective written and oral communication.

Skills that will help (optional):

  • Previous experience with cash management or client onboarding documentation will be advantageous.
  • The ability to manage multiple ongoing projects and prioritise work effectively will be advantageous.

UK

  • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
  • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
  • 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
  • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
  • Use of a flex fund to use towards benefits
  • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
  • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
  • Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
  • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.