WHAT YOU’LL DO
- Be the main point of contact for all data insights for the GTM organization, working closely with the Field or Customer Operations teams
- Define and track Key Performance Indicators (KPIs), as well as provide ad-hoc, actionable, business insights based on your close understanding of the organization and the data it is generating
- Meticulously review and optimize existing dashboards and data sources to maximize the efficiency with which we deliver insights to our teams
- Partner with our IT team to ensure that our we maintain a strong data foundation on which our data insights are generated
- Collaborate with Finance and Marketing to ensure data definition/data calculation consistency
- Be a representative for “Data” on cross-functional projects, ensuring that any new initiatives or changes can be supported with relevant insights (and that any existing infrastructure is prepared to support the changes)
WHAT YOU’LL BRING
- A degree in a quantitative field and 4+ years’ experience working in a high growth SaaS company (or 7+ years without a degree), preferably working with Field or Customer teams.
- Advanced proficiency and a high level of passion for using tools (including spreadsheets, SQL databases and Tableau) to take large sets of data and create clear, easy to action, summaries
- Strong understanding of the importance of building visualizations and models that scale in a fast-growing organization
- An equal level of comfort being involved in granular, technical, conversations about data as well as where a high-level executive summary focus is required (and the ability to tailor what you share based on the audience)
- Strong experience building relationships with stakeholders at all level of the organization to work collaboratively, rather than in isolation
