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Cisco Product Quality Engineer 
United States, California, San Jose 
445210905

28.07.2025

The work also includes factory yield performance management to meet six sigma quality goals, pursuing a quality plan to meet release requirements for new product introduction through gate reviews, serve as a subject-matter authority on Hardware Quality Metrics, perform actionable data analysis to detect subtle trends and identify root causes to drive continuous improvement activities and increase customer satisfaction.

  • Gathering quality requirements and data for Cisco products.
  • Providing recommendations for quality improvement and governance that will be used by several Cisco Business Units.
  • Communicating proposals, strategies and status to Cisco Executives.
  • Detailing business requirements and analyzing data to provide appropriate metrics and performance KPIs to business users.
  • Coordinating the research, analysis and recommendations for technical approaches to solving customer issues related to quality, reliability and customer experience of Cisco offerings.
  • Independently identify issues with product lines based on trending field return data.
  • You will be speaking publicly to Sr executive members quarterly product quality performance.
Minimum Requirements For The Role
  • Bachelor's Degree in Engineering.
  • 8+ years of experience working on Electrical design, Failure analysis and hardware quality management on networking routers/switches.
  • Solid understanding in performing root cause investigation, data analysis and communicating findings, closed loop corrective, preventative and risk mitigation actions to executives and business partners.
  • 5+ years of experience in communicating with Sr executives, customer account teams.
Preferred Skills
  • Masters in Electrical Engineering.