SAP Digital Sales Development Senior Specialist 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

444267013

Core tasks include:

• Qualify leads received from marketing or other organizations and nurture opportunities.
• Generating incremental Opportunities through social selling, strategic & targeted prospecting into companies
• Manage opportunities to ensure a good transition to implementation and account development.
• Handover qualified opportunities to sales with high quality, ensuring the best customer experience.
• Provides relationship management support and activity management via telephone, email, and web to ensure customer satisfaction and goal achievement Build and execute upon strategic outbound campaigns to obtain additional leads.

Accountability

• Responsible for delivery of outcome of assigned projects or areas of responsibility.
• Internally recognized senior on complex technical and business matters works on large, complex activities, using demonstrated. creativity. and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions.
• Collaborates in devising long-term concepts.
• May include team lead or supervisory responsibilities.

Complexity

• Contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects).
• Works independently on topics while setting priorities having sole responsibility.
• Provides regular project status and updates.
• Decisions/solutions can enhance essentially current and future design and strategy enhance complex systems & processes.

Experience

• Advanced technical or business skills and special knowledge in one / several areas.
• Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations.
• Typically, several years’ experience with increasing amount of responsibility.

· builds and maintains partnerships with internal and external customers and partners.

· Contributes actively to build common ground for cooperation.

· Communicates clear and conveying processes & policies in a way that others can understand.

· Communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers.

Key Responsibilities & Tasks

The purpose of this position is to extend SAP's market coverage by generating new pipeline through:

1. The creation and execution of Demand Generation "DG" campaigns against a target territory (list of accounts). The typical DG campaign execution model revolves around a combination of emails, phone calls and social touches towards targeted prospects within assigned territory.
2. The execution of specialized initiatives related to existing pipeline, such as recycling/reviving discontinued / disqualified leads or nurturing aged pipeline.

The Sales Development Senior Specialist (referred to as Sales Development Executive "SDE") has the following responsibilities:

1. Provides executive supports to several Sales Executives "SE" and is usually attached to a regional Digital Hub. The Sales Development Senior Specialist is an active participant to the territory and account planning effort for their assigned list of accounts.
2. The Sales Development Senior Specialist generates and qualifies leads through proper means (cold calling, phone campaigns, email actions, etc) as agreed with management, and eventually hands over fully qualified leads to their assigned MSEs for further sales progress.
3. Depending on the regional setup of Marketing Inbound routing rules, the Sales Development Senior Specialist can oversee qualifying and progressing Marketing Inbound leads.
4. The Sales Development Senior Specialist documents all campaign execution and lead/opportunity management activities using the adequate systems correctly, working together with their manager as necessary.
5. The Sales Development Senior Specialist assesses their target markets and accounts, identifies prospects aligned to the targeted SAP Solution personas and gather insights to craft the best possible communication strategy to capture prospects’ interest.
6. The Sales Development Senior Specialist positions the SAP solutions competitive advantage in their key targeted industries, commmunicating with their prospects how how to leverage SAP technology to drive incremental business outcomes.
7. The Sales Development Senior Specialist manages prospects relationships and expands reach into targeted accounts to collect the necessary deal qualification insights to progress further their sales qualified leads and opportunities.

For continuous learning and growth, these are the Training & Enablement requirements:

1. The Sales Development Senior Specialist participates in management mandated enablement activities to enhance their demand generation and product/solution skills, including but not limited to classroom training, e-learning, or mentor-lead activities.
2. The Sales Development Senior Specialist completes and validates all Level 1 enablement activities within 3 months and Level 2 activities within 12 months.

Experience & Educational Requirements

• Minimum 5-7 years' experience in Demand Generation or Inside Sales environment
• Preferabley TeleMarketing experience, specifically high-volume phone-centric work
• High volume activity working environments, involving phone and a CRM / contact management system
• Advanced English Level
• Education: Bachelor or equivalent business experience

Successful candidates might be required to undergo a background verification with an external vendor.

Regular Full Time