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JPMorgan Small Business Digital Product Manager -Payments - Vice President 
United States, New Jersey, Jersey City 
443488310

04.09.2024

Job responsibilities
  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Leads the execution of complex digital products, programs and initiatives which have impact across the enterprise
  • Drives global product requirements definition, product planning and product design (including writing PRDs) of new features and enhancements
  • Works closely with the scrum team to drive requirements as the product owner
  • Acts as a key participant in large-scale planning, defining the product roadmap based on business outcomes
  • Makes decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
  • Collaborates and consults strategically with peers, colleagues and mid-level to senior managers to resolve issues and achieve execution goals
  • Operates as primary interface between business, tech, ops, risk, legal and compliance to drive digital onboarding and KYC solutions to internal and external clients
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Ability to thrive in a cross-functional environment while balancing multiple responsibilities, scoping projects, evaluating priorities, and effectively working well within a team
  • Establish and maintain relationships with the key business and technology stakeholders on product capabilities and priorities
  • Proven track record of delivering results in a fast-paced, dynamic environment, and driving innovation on behalf of internal and external stakeholders
  • Possess excellent communication, analytical and problem-solving skills
  • Prior experience in managing API driven digital platforms (working knowledge of APIs and User Acceptance Testing)
  • Presents ideas to senior management & clients and are excited to work with payments onboarding/lifecycle management vendors
  • Bachelor's degree
Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization
  • A strong background in digital payments, especially in marketplace settings or master/sub-merchant programs
  • Potentially act as a mentor for other members in the team
  • Charting and driving initiatives in novel areas, as opposed to working within clearly established parameters
  • Understanding of product lifecycle planning (JIRA) and wiki tools (e.g. Confluence)