Job responsibilities
- Partners with the Product Manager to learn techniques to elicit, specify, discover, and document customer requirements
- Tracks and reports on key performance indicators and product metrics set by leadership
- Supports the Product team by analyzing customer needs and market opportunities
- Assists in research and data collection
- Coordinate with Clearing Services Sales, JPMorgan Corporate Bankers and Investment Banking FX Sales for proactive and targeted client calling
- Develop and present client relevant and thoughtful solution presentations
- Coordinate with sales, product management and RFP team to coordinate RFP responses and pricing decisions
- Provide continuous feedback to Product teams of emerging trends in the market and client needs for product evolution
- Assist with pipeline management - target list development, execution from pre-sales to winning mandates and closing deals
- Assist Financial Institutions customers with positioning of Payments Cross-Currency Payment products to their underlying customers
Required qualifications, capabilities, and skills
- Baseline knowledge or equivalent experience in a relevant domain area or project management
- Ability to work in large, collaborative teams to achieve organizational goals
- Emerging knowledge of the product development life cycle
- Understanding of basic analytics tools
- Exceptional writing, verbal communication and client facing skills
- Ability to develop collaborative relationships with key internal partners – Sales, Product Management, Client Service, and Global Bankers
- Fluent in English and Spanish
Preferred qualifications, capabilities, and skills
- BA or BSc from a top-tier program or equivalent graduate level education
- Appreciation / experience of FX Payments landscape
- Fluent in Portuguese