Citi Group VP / Financial Crimes Policy Change Management Project Manager 

United States, Florida, Jacksonville 

439013574

Responsibilities:

• Assist the Financial Crimes Policy Change Management Program with delivering on the Financial Crimes Policy/Reg change strategy and the end-to-end Policy Change Management activities.
• Complete project management requirements for Policy change including gathering feedback from key stakeholders, understanding Policy changes and its impacts, drafting of communications and creating artifacts to meet Citi change management, project management, and policy requirements.
• Communicate Policy Changes and provide regular updates on AML Policy and Standard approvals, publications, and implementation timelines.
• Resolve obstacles with implementation of policy changes and/or meeting deadlines by providing additional guidance and/or facilitating discussion with Policy Owner(s) and Compliance to gain acceptable solution(s)
• Develop robust materials for various Policy Change Management routines suitable for a variety of stakeholder audiences.
• Facilitate/host meetings and routine calls ensuring meeting minutes are complete, accurate, and shared with stakeholders in a timely manner. Identify and track action items to completion.
• Support design and ongoing evolution of Financial Crimes Policy Change Management program modernizing routines and processes to maximize value and insights. Leverage communication and influencing skills to guide effective and efficient Policy Change Management.
• Keeps abreast of the organization’s operational processes and best practices for business strategy.
• Develop strong relationships with key stakeholders across Financial Crimes 1LOD (Operations, Policy Adherence, Procedures, etc.), Compliance (ACRM/ICRM), Business Control teams, etc., so that changes are aligned with strategy and department efforts, regular two-way communication exists, and downstream impacts are considered.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 8-10 years of experience across multiple disciplines with preferred expertise within AML/KYC Policy, Operations, Policy Adherence, Procedures, Training, Quality, Compliance and/or Risk and Control.
• Strong collaboration skills and ability to partner and influence cross-functionally and at all levels of the organization without direct managerial authority.
• Requires strong understanding of the expectations of the Personal Banking and Global Wealth businesses in meeting risk and regulatory requirements.
• Demonstrated expertise in project and change management experience or certification a plus (PMP), preferably in Financial Crimes environment.
• Team player that demonstrates and promotes a positive team culture.
• Excellent written and verbal communications skills
• Advanced MS Office, particularly PowerPoint and Excel skills

Bachelor’sdegree

• Bachelor’s/University degree or equivalent experience

Anticipated Posting Close Date:

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