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Honeywell Sr Manager Order Cash Integration 
United States 
438443694

30.12.2024
JOB DESCRIPTION

Business Description


Order To Cash (OTC) Integration leader will lead efforts to improve and maintain an efficient and effective

Essential Duties and Responsibilities include the following:

  • Liaison between OTC Shared Services provider, local business teams and 3 rd party collection agencies

Review uncollectible accounts, provide to and manage 3 rd party collection agency efforts.

  • Oversee customer collections and disputes and work with local business teams to resolve disputes

Review, document and improve business processes, policies, and procedures

  • Communicates with other departments to assure resolution of disputes and process breaks
  • Complete customer Lien Waiver documents and requirements
  • Manages escalations promptly with professionalism to customers
  • Meet and Maintain Cash Management Goals and Metrics on a daily and monthly basis
  • Communication with Executive Leadership on improvements and areas of need to streamline operations in all functional areas
  • Provide comprehensive AR reporting to management
  • Perform other duties and responsibilities as assigned

SAP Subject Matter Expert for OTC process

Look to implement more ecommerce, credit card payment, advance or upfront payment for small orders, etc. to reduce open aging and riskier collection efforts

Utilize more milestone billing and POC revenue received

YOU MUST HAVE

  • 5+ years of experience in roles working across credit, collections and cash application, billing, customer service or disputes management experience
  • Provide the highest level of professionalism, responsiveness, and communication to build and maintain the maximum customer base possible.
  • Must possess the ability to multi-task and frequently change direction.

WE VALUE

  • Bachelors in Business, Accounting, Finance or similar/related
  • Ability to review, document, and continuously improve business end to end processes
  • Excellent communication skills and ability to collaborate across multiple teams or departments
  • Experience working independently and within a large multifunctional, cross matrix organization
  • Excel, Powerpoint and Data Analytics
Additional Information
  • JOB ID: HRD249113
  • Category: Finance
  • Location: 715 Peachtree Street, N.E.,Atlanta,Georgia,30308,United States
  • Exempt