Capital One Director Product Card Platforms 

United States, Virginia, Arlington 

43588277

Center 1 (19052), United States of America, McLean, Virginia Director, Product, Card Platforms

In this role, you will be expected to demonstrate proficiency in five key areas:

• Human Centered. You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs

• Business Focused. You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You’ll be promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically

• Technology Driven. You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics. You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problemsYou’ll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind

• Integrated Problem Solving. Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.

• Transformational Leadership. You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments. You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way
  

This is an exciting time to join the Graffiti Team! We are seeking a Product Leader that is up for the challenge to create a bold and cohesive strategy to deliver on our platform goals and drive a strong culture of collaboration across all our stakeholders. You will be leading a team of 5 to 6 Product Managers and ~8 tech teams. This is a critical product management leadership role within the team that leads the transformation of the Graffiti Platform. Our Platforms enable Card's most relevant life cycle experiences for our customers delivering the Card Welcome kits, including the Card carriers of a new product, delivering monthly Account statements and/or delivering servicing letters with highly relevant account information. As a leader of the Graffiti Platform you will be:

• Defining the strategic investments and roadmaps to deliver the new & modern Card Platform with modular and extensible components that connect with our supplier fleet and that ensures we put 50 Million cards in the hands of our customers
• Delivering Card Strategic Growth Initiatives by delivering to suppliers the data to produce welcome kits and fulfill on Card embossing
• Managing the platforms governance process to ensure all internal customers requests are appropriately evaluated by the product owners, operations specialist and engineers and then prioritized in our roadmap/backlog
• Driving innovative solutions to eliminate our paper footprint and strategically building digital solutions to deliver Welcome Kits and Card critical account information
  

We want you if you are:

• Intellectually Curious.You’re comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer.You’re comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.

• Do-er.You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way focusing in minimum viable product

• Passionate & Customer Focus.You care about growing others and bringing them together around what’s possible. You have a desire and ability to connect with our external or internal customers to fully understand their needs and build long lasting relationships.

• Learner.You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new

• Team Player.

Basic Qualifications:

• Bachelor’s Degree

• At least 7 years of experience in digital product management

Qualifications:

• Bachelor’s Degree in Computer Science or Engineering

• MBA or Master’s degree

• 5+ years of experience in Agile product management

• 5+ years of experience translating business strategy and analysis into consumer facing digital products

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.