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West Pharma Sales Specialist 
United States, California, Santa Cruz 
434801018

Today

Essential Duties and Responsibilities
  • Achieve revenue goals and for assigned book of business
  • Achieve specific growth initiatives with high value programs
  • Establish and build commercial relationships with identified and unassigned emerging companies accounts
  • Responsible for managing and maintaining the Industry Partners segment in North America, including oversight of directly assigned accounts and collaboration on broader Account Manager responsibilities
  • Support internal initiatives to drive alignment, efficiency, and growth within the Industry Partners segment
  • Expand West’s sales within emerging companies accounts utilizing all high value programs
  • Identify drug product pipelines for emerging companies accounts
  • Develop an understanding of customer needs and apply West solutions
  • Facilitate technical solutions to identified emerging companies with the support of a designated Technical Customer Support representative
  • Actively work with Customer Care Representatives and Marketing to qualify and close new business opportunities
  • Create and manage opportunities in CRM
  • Prepare quotations for products
  • Assist in developing and maintaining a matrix for customer classification for emerging companies
  • Maintain emerging companies’ database for both assigned and unassigned accounts
  • Facilitate communication between West internal resources and the customer
  • Analyze and review emerging accounts sales reports
  • Conduct external customer calls and visits as appropriate
  • Manage expense/travel budget
  • Maintain industry knowledge and expertise
  • Actively participate in Technical Customer Support and sales training programs
  • Assist in developing strategic projects for this customer segment
  • Performs other duties as assigned
Education
  • Bachelor's Degree in sales, marketing, science or equivalent experience required
Work Experience
  • Minimum 3 years in customer facing experience required
  • Pharmaceutical industry experience preferred
Preferred Knowledge, Skills and Abilities
  • Technical degree preferred
  • Selling experience and formal sales training preferred
  • Negotiation skills are preferred
  • SAP and CRM experience are preferred
  • Must be proficient in Microsoft Office - Outlook, Teams, PowerPoint, Excel, and Word
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Able to comply with the company’s safety and quality policies at all times
Physical Requirements
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Additional Requirements
  • Ability to work in an office. May need to stand or sit for extended periods of time
  • Communication, quick decision making, interpreting data, reading, or writing, public speaking -- must be able to express or exchange ideas with team members
  • Must be able to understand direction and adhere to established procedures
  • Read and interpret data, information and documents
  • Must maintain the ability to work well with others in a variety of situations
  • Must be able to multi-task, work under time constraints, problem solve, and prioritize
  • Ability to make independent and sound judgments
  • Demonstrates enthusiasm, takes accountability and drives for results