Lemonade Licensed CX Specialist PC 

United States, Oregon 

433522052

Utilize phone, email, and SMS channels to provide a best-in-class experience by adapting your style of support to meet each customer’s unique needs

Build customer confidence in our brand by showcasing a deep knowledge across our line of products

Identify and communicate critical pain points of our customer user experience to other stakeholders with a solution-oriented mindset

Bring our values to life in the way you interact with and build community across our teams and company

1–2 years of insurance experience, or a college degree

A valid and active Property & Casualty (P&C) license

Ability to quickly triage customer needs and problem solve

Strong communication skills, both written and on the phone

Empathy, patience, and an overall positive approach

History of working successfully and independently from home