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meet with mentors, make new friends across the globe and create a thriving personal network.
gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
with Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
Location:São Leopoldo, RS, Brazil - hybrid
Enable customers to implement and operate their SAP solutions efficiently by providing state-of-the-art support services.
Analyze complex, real world, unique problems, often working in production environments.
Research, document, and share knowledge through creation of Knowledge Base articles, Wiki documents, SAP Community answers, etc.
Perform Root Cause Analysis of reported incidents.
Feel the satisfaction of delivering a solution to customers that makes their businesses run simpler and better.
Work as part of an international team; meet, work, and talk with colleagues and customers from all around the world!
Participate in global projects around support processes
Attend (external and internal) e-Learning Lessons, remote learning sessions, classroom training and coaching.
Help to ensure SLAs are met on time and escalated cases are assigned promptly to the right experts.
What you bring:
We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful, innovative projects and are energized by lifelong learning.
University students enrolled in Information Technology, Computer Science, Computer Engineering, Production Engineering, or related areas
Knowledge in Object-Oriented Programming desired (Java, C++, ABAP, etc.)
Some knowledge of database structures and SQL preferred
Excellent customer focus and communication skills (oral/written)
Problem-solving/analytical skills
Strong time management skills
Flexible approach to working in teams and hybrid environments
Fluent in English
*Please, add your CV in English
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