Uber Operations Coordinator Data Analytics 

United States, West Virginia 

431952158

About the role

You will be accountable for the effective Backlog management, ensuring the work is:

• prioritized based on clear criteria such as impact, complexity, size or urgency
• addressed with clear requirements to allow a proper execution (prerequisites)
• distributed within the Team considering the capability and expected capacity
• delivered with the proper quality and in phase with the original time estimates
• measured with Key Performance Indicators and regularly reported to Stakeholders

You will own the Backlog, making sure Work Items are properly approved, prioritized, refined, understood and estimated.

While being an individual contributor (without direct reports), you will be accountable for the quality of service, the efficiency, the business continuity and the proper delivery of the projects you will be coordinating.

The Scrum Framework will provide you guidance to coordinate work in an Agile way.

You will ensure the use of Scrum is contextualized and adapted to the specificity of the work the Team performs.

You will iteratively and incrementally improve the operationalization through small, functional enhancements, to optimize predictability, control risk, achieve goals and create value, while maintaining a pleasant working atmosphere.

You will be accountable for the organization of the meetings and ceremonies, for the continuous improvement in the use of the tools (ex.: front-office and back-office of the Jira), for the preparation of the documentations reporting the work of the Team (ex.: performance graphs) or its organization (ex.: workflow with approval, accountability, responsibility, dependency).

In coordination with Stakeholders, you will be in charge of sourcing the work, preparing the Pipeline and Planning, estimating the Workload and, along with Team Leaders, anticipating the capacities & competencies needed.

On request of Local, Central, Regional & Global Ops, the Team centralizes work, in Krakow CoE, around:

• Business Processes (design, execution, enhancement, optimization)
• Analytics & Automation (query, deepdive, self-operating dash., process automation)
• Data Science (modeling, machine learning, patterns identification, prediction)

What You Will Do

• Own the Backlog for Ops in Analytics, Automation, Data Science, Business Process
• Ensure Work Items are properly requested, approved, prioritized, refined, understood, estimated, distributed and delivered
• Prepare Pipeline after sourcing work in coordination with Stakeholders
• Anticipate capacities & competencies to then plan with Stakeholders & Team Leaders
• Ensure business continuity, enhance operational excellence, quality of service
• Maintain a sustainable pace and pleasant working atmosphere
• Assess Team Members’ work delivery, on regular basis (ex.: Sprint)
• Organize Team meetings, report to Stakeholders on a regular basis
• Optimize Tool utilization and centralization to gain efficiency and improve quality of service

What You Will Need

• Knowledge of Scrum
• Excellent written and spoken English (fluent)
• Experience in building & designing flows, as well as preparing documentation and reporting
• Strong Analytical Skills with Flow creation, advanced SQL, basic Python, Critical Thinking, Business Acumen
• Ability to evolve in a demanding environment while maintaining a pleasant working atmosphere (composure & resilience)
• Ability to work on your own initiative independently (proactive) or in Group (excellent teammate)
• Motivation to learn all along the way and improve continuously

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .