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Netflix Operations Manager - Emerging Experiences Mexico, Mexico City, Mexico City 428393983
23.06.2024
Key Responsibilities:
- Leadership and Development : Lead and develop our Live and Games operations team in Mexico City. Resource planning is a critical part of the role.
- Execution and Strategy: Drive the day-to-day execution of developed strategies, ensuring successful launches of new Games and Live events within your team's domain.
- Representation: You will be the point person in Mexico City for UCAN-based Live and Games Leadership and teams. Represent our team in Games and Live forums with a solid operational voice.
- Coaching and talent density: Provide mentorship and development opportunities for team members, fostering a culture of excellence, high performance, and continuous improvement. You are responsible for maintaining a dream team.
- Collaboration: Partner with Mumbai-based peers and cross-functional teams, including Live and Games leadership based in UCAN, to drive project success and integrate new experiences into our broader hub capabilities.
Expectations:
- Align team priorities with the broader mission and vision of the Ops organization.
- Deliver timely, high-quality results within your team's sphere of impact.
- Engage with peers and key stakeholders to navigate critical decisions thoughtfully and promptly.
- Coach individual contributors on decision-making processes, ensuring appropriate context is absorbed and cascaded.
- Make solid and data-informed decisions without falling into analysis paralysis. Take thoughtful risks.
- Stay involved in the day-to-day operations to fully understand your team's activities.
Requirements:
- Games &/or Live Operations experience would be ideal; however, we’re open to different backgrounds.
- Proven leadership experience with a focus on developing talent (8+ years)
- Excellent, precise, and proactive global communication skills.
- Passion for meeting the needs of cross-functional teams involved in Games and Live events.
- Comfort with ambiguity and ability to drive projects to completion with clarity and excellence.
- Significant experience in Project/Program Management.
- Strong relationship-building and proactive risk management skills.
- Experience with driving successful large-scale projects/initiatives
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