Netflix Manager Account Management 

Mexico, Mexico City, Mexico City 

449887857

As a test professional, your hands-on approach and innovative technical proficiency will have a significant impact on the oversight of multiple Netflix titles and in leading the QA effort for their releases. This role requires exceptional testing expertise, project management skills, and a deep understanding of a diverse consumer device universe with a specific focus on Android and iOS.

This position requires the ability to lead a mix of internal and vendor QA staff assigned to your projects, meet business deadlines, and uphold the highest levels of quality.

Responsibilities

• Lead and oversee the entire QA process across multiple game projects, ensuring games release at the Netflix quality standard.

• Create and maintain holistic project testing schedules, coordinating with cross-functional teams to track progress and communicate testing status.

• Develop comprehensive test plans and test strategies, and identify appropriate tooling and frameworks to support all testing efforts.

• Supervise and mentor a team of QA testers, offering guidance, training, and support to drive their efficiency and productivity.

• Triage defects and issues, working closely with development teams and production to prioritize issues to be fixed ahead of the next release.

• Lead live operations testing as titles release.

• Anticipate production and quality challenges and proactively work with the team to find solutions and mitigate disruptions to development.

• Maintain a detailed understanding of both production and QA testing processes, facilitating as a point of contact between teams.

• Build and maintain relationships with cross functional teams and test partners.

Requirements

• Minimum 5 years of industry experience in Live Service & Mobile gaming QA

• Minimum 3 years experience leading test teams

• Minimum 3 years of QA project management experience

• Priority for mobile games testing experience, with exceptional iOS/Android testing skills

• Demonstrated experience in test planning for complex features/systems

• Expert knowledge of technical requirements, tools, and processes

• Experience translating requirements into effective test cases

• Proven ability to work both remotely and independently

• Passion for games with a commitment to quality

Bonus Skills

• Certifications: PMP, Scrum Master and/or Product Owner

• Experience with JIRA, TestRail, and TCM tools

Location:

• US Remote, West Coast preferred

Job is open for no less than 7 days and will be removed when the position is filled.