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Citi Group Change Management Group Manager 
Canada, Ontario 
427697071

02.08.2024

Objectives:

  • Leverage Citi Supply Chain expertise to identify and evaluate practical process improvement opportunities and design efficiencies including simplification of approval flows, elimination of manual touch points
  • Manages the update of process documents for assigned process areas
  • Drives the reduction of process exceptions
  • Conducts process reviews to ensure standards are adhered to and drives exception elimination
  • Drives the implementation of process related initiatives such as OPRF, Capacity Planning
  • Create change management plans
  • Collaborate with SCO Systems Operations and technology teams to plan, deliver and adopt tool enhancements

Skills Required:

  • Superior communication (written and verbal) skills and strategies
  • Ability to illicit and discern feedback; develop and implement common-sense problem-solving and user experience strategies
  • Demonstrated ability to build and maintain strong cross-cultural global relationships
  • Ability to quickly identify problems, analyze situations, and make informed decisions
  • Ability to quickly learn and navigate complex global organizations and processes
  • Strong leadership skills
  • Project execution and delivery experience
  • Ability to work cross-functionally with multiple different business partners
  • Assesses and ability to prioritize tasks correctly
  • Highly effective change management skills
  • Ability to lead teams and guide leadership through influence

Requirements:

  • 5 years plus experience working in project management, execution and delivery
  • Bachelors Degree (Masters Preferred)
  • Strong accounting experience (CPA preferred)
  • Strong communication and executive presentation background
  • Project Management Skills


Education:

  • Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Full time

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