Teva Associate Director Process Compliance & Systems 

United States, New Jersey 

426285604

Key Responsibilities:
• System Liaison: Serve as the business owner of the revenue management system (Model N Flex) used for contract administration activities (rebates, chargebacks, membership, etc.). Collaborate with IT and internal contracting teams to address system deficiencies, optimize business processes, and maintain the system roadmap. Lead project management efforts for system enhancements and upgrades.
• Project Management: Lead cross-functional teams in optimization projects and / or system / solution implementation efforts
• Data Stewardship: Oversee master data (customer, product, sales, etc.) used for contract adjudication. Ensure data contracting needs (attributes, maintenance approach, refresh frequency, accuracy, etc.) are met across all contracted customer segments.
• SOX Compliance: Act as the SOX liaison, working with the internal SOX team to ensure compliance with SOX controls across all ROCC business processes. Coordinate SOX audits and ensure operational compliance with audit findings.
• Metrics: Develop and track department metrics, publishing quarterly dashboards. Ensure consistent capturing of operational effectiveness KPIs across all ROCC business functions.
• Continuous Improvement: Seek opportunities for improvement in contract adjudication processes, leveraging analytics and automation to drive efficiencies and reduce revenue leakage. Promote a continuous improvement mindset across the organization.
• Policies and Procedures: Oversee policies and procedures (SOPs and work instructions) across all ROCC functions to ensure a consistent approach and process compliance.
• Special Projects: Lead cross-functional special projects focused on optimizing contract operations, minimizing revenue leakage, and ensuring compliant operations. Utilizing Gen AI technology to automate contract operations. Is an example of the special project.
• Stakeholder Collaboration: Collaborate closely with key stakeholders, including finance, legal, account teams, contract development, brand pricing & marketing, and others.
• Vendor Management: Manage vendor relationships, including working with vendors such as Model N, IQVIA, MMIT and others.

• Bachelor’s degree required; Master’s/MBA preferred.
• 5-7 years of experience in contract operations within the biopharma industry, including at least 2 years in leadership roles.
• Experience with Model N / Revitas functionality and leading business aspects of large system implementations (requirements, design, testing, business readiness, cutover, hypercare, etc.).
• Strong understanding of contracting data and its attributes (customers, products, sales, etc.), as well as key KPIs for the contract operations teams.
• Familiarity with the pharmaceutical competitive landscape (both brand and generic), key industry and customer trends, and relevant government legislation (340B, IRA, etc.).
• Familiarity with various contracting strategies and customer concession types (rebates, chargebacks) and their impact on Gross to Net.
• Proven track record of leading optimization initiatives with a continuous improvement mindset.
• Experience working with cross-functional teams and stakeholders, with strong persuasion skills and the ability to unite different perspectives to achieve common goals.
• Excellent analytical skills, with the ability to make informed decisions based on trends and complex data sets. Ability to quickly embrace new challenges and establish the appropriate path forward.
• Diplomatic and strategic, comfortable interacting with people across all levels, functions, and cultures, including senior leadership.

We offer a competitive benefits package, including:

• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time, 13 paid Holidays and 3 paid floating holidays.
• Life and Disability Protection: Company paid Life and Disability insurance.
• Additional benefits include, but not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.

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