JPMorgan Travel Expense - Business Operations Specialist 

Philippines, Quezon City 

423223378

Job responsibilities:

• Develop expertise in the firm's Travel & Expense policy, SAP Concur Expense, and Concur Detect functionality.
• Review T&E exceptions in the compliance queue and take appropriate action within 24 hours, escalating to management when necessary.
• Monitor payment rejections in SAP and ensure unresolved transactions are addressed promptly.
• Respond to business and management ad-hoc queries in a timely manner.
• Recommend process improvements to enhance efficiency and productivity.
• Share data with Financial Stakeholders and Senior Management.
• Propose updates to the T&E Policy as needed, both globally and regionally, with the ability to communicate effectively at all management levels.
• Maintain a customer service-centric approach.

Required qualifications, capabilities, and skills:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• 1+ years of experience in Accounts Payable, specifically handling core components of the Travel and Expense process.
• Proficiency in SAP Concur and SAP R3 or S4Hana is essential.
• Strong analytical, data management, and problem-solving skills.
• Excellent interpersonal and verbal/written communication skills.
• Forward-thinking with the ability to propose and implement new ideas.
• Proficiency in MS Office applications (Word, Excel, PowerPoint).

Preferred qualifications, capabilities, and skills:

• Knowledge of SAP R3 or S4Hana and other ERP systems.
• Capability to develop a vision and an actionable plan, emphasizing continuous innovation.