Netflix Travel & Expense Specialist 

Netherlands, North Holland, Amsterdam 

611620457

Primary Responsibilities

• Field and respond to T&E inquiries related to expense report creation/submission in Workday, travel support, travel guidance, corporate card maintenance and other related tasks for Netflix employees from around the world. Ensure SLAs are being maintained.

• Manage administration of the corporate card program, including but not limited to issuance of new cards, increases in card limits, fraud charge inquiries and lost cards

• Assist T&E analysts regarding employee-related inquiries

• Perform tasks related to invoice reconciliation, NPS scores, audit of expenses, and T&E program access management

• Assist in employee outreach and engagement related activities

• Researches errors to determine recommendations and solutions or escalations

• Liaises and collaborate with the global T&E Specialist team to build out knowledge base

• Day-to-day management of T&E tools and program offerings

• Ad hoc projects as requested

Qualities We’re Looking For

• Ability to multitask and handle high volumes of support requests

• High professional proficiency in the English language

• Recent experience (3+ years) with working in a high-volume corporate T&E environment is a plus

• Finance and/or operational experience preferred

• Basic accounting understanding related to coding of expenses

• Excellent written and verbal communication skills

• Extremely organized and detail oriented

• Critical thinker and problem solver

• Able to express ideas thoughtfully and with passion

• Demonstrated ability to identify and drive improvements and continuously simplify processes

• Able to communicate effectively with team members

• Ticketing system experience - ZenDesk is a plus

• Tech-savvy - Experience with G-Suite, Slack, Microsoft Suite a plus

• Experience with Travel, Corporate Card, Expense, and Travel Management Company (TMC) systems - experience with Workday Expense, CitiBank, Oversight, and Navan are a plus.

• Analytical Skills with experience in data analysis and reporting