Job responsibilities
- Executes standard software solutions, design, development, and technical troubleshootingwith ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Writes secure and high-qualityproductioncodeand maintains algorithms that run synchronously with appropriate systems
- Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
- Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
- Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
- Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
- Design, code, test, and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform.
- Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
- Collaborate with the Business Analysis team for producing estimates and agile delivery plans
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 2+ years applied experience
- Hands-on practical experience in system design, application development, testing, and operational stability
- Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
- Demonstrable ability to code in one or more languages
- Experience across the whole Software Development Life Cycle
- Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security
- Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
- Proficient in coding in one or more languages
- Hands on experience in ServiceNow platform implementation preferred; off-platform development experience welcomed.
- Experience implementing workflows, flows, business rules and scripts, including client scripts, fix scripts and schedule jobs
- Extensive knowledge of best practices developing in the ServiceNow platform or proven ability to learn a new platform quickly with excellent analytical, debugging and problem solving skills. Experience should span writing custom widgets, tool navigation, configuration and scripting.
Preferred qualifications, capabilities, and skills
- Familiarity with modern front-end technologies
- Exposure to cloud technologies
- Experience implementing the Service Portal on ServiceNow (preferred)
- Willingness to learn Oracle HCM Cloud
- Demonstrates strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions