Citi Group Assoc Ops Support Analyst - B10 Hybrid 

United States, Missouri, O’Fallon 

418768371

The Assoc Ops Sup Analyst is an entry level position responsible for providing operations support services, including but not limited to; record/documentation maintenance; storage & retrieval of records; audit, issue and project support within the business operations. Additionally, the Assoc Ops Sup Analyst serves as the liaison between operations staff, relationship managers, project managers, and others. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.Responsibilities:

• Support RMU/Wires project issue and audit requirements to ensure timelines are met and the quality meets and exceeds business expectations
• Assist with the creation, execution, and validation of processes and procedures
• Research and interpret standard information and identify inconsistencies in data or results
• Assist in training team members on new/updated processes as well as provide testing assistance for production validation and host release
• Prepare basic presentations for management and/or senior leadership
• Support trouble ticket resolutions
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience preferred
• Knowledge of AML, CTR (Currency Transaction Reporting, and Wires
• Comprehensive knowledge of Business Entity Types and Beneficial Ownership, and Factiva Searches
• Proficient in Microsoft Office
• Proven problem-solving and negotiation skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

HOP eligible

Anticipated Posting Close Date:

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