Citi Group Assoc Ops Support Analyst B10 

United States, Texas 

33049078

Responsibilities:

• Timely and accurate completion of Internal Audit deliverables
• Completion of MCA activities associated with controls
• Help support management in obtaining required artifacts and information needed to close Issues and CAPs timely and completely
• Act is the liaison on behalf of the business for projects and initiatives that require the attention of RSO
• Fulfill the deliverable requests associated with IA and Regulator audits by packaging key material and documenting fields specifically requested in those deliverables
• Perform the annual updates on 300+ policy and procedures supported by RSO and make updates for any adhoc changes required by the business
• Manually collect and provide MIS for processes that do not have robust systemic reporting to ensure adherence to regulations and timeliness timeframes.
• Support RSO in remediation efforts to include tracking and monitoring and assist in the fulfillment of Issues and CAPs documents by providing appropriate artifacts to support closure.
• Support business testing for post release activities to ensure negative impacts are identified quickly and have the tasks of opening issues and documenting on the Incident Tracker
• Working Knowledge of Pega and/or G360 functionality, Continuity of Business (COB) testing

• Qualifications:

• 1-3 years of relevant experience preferred
• Knowledge of Business Banking, Citi Commercial Banking Products and Services
• Effective communication skills
• Ability to research, analyze and present data to various levels of leadership
• Proficient in Microsoft Office Products
• Proven problem-solving and negotiation skills
• Consistently demonstrates clear and concise written and verbal communication
• Cross team collaboration
• Ability to work independently and in team environments
• Act as Subject Matter Expert in areas of responsibility
• Lead teams

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Eligible for HOP to HOP for sites listed on this posting

Anticipated Posting Close Date:

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