F5 Professional Services Coordinator 

Singapore 

417668732

What you will do:

• Coordinates, schedules and tracks the delivery of F5 Professional Services such as Implementations and Consulting engagements
• Accurately and timely processes and validates billing for Implementations and Consulting engagements
• Tracking, processing and forecasting revenue for PS services and Consulting engagements.
• Tracks Consulting Engagements and Installations from creation to closure in F5 systems
• Works with PS Management, Sales and Accounting teams to resolve engagement-related questions or issues
• Ensuring Consulting Engagements and Installations are delivered to closure in Oracle and Professional Services Automation Tool (PSA).
• Sends follow up Customer Satisfaction Surveys to customers once work is complete

Knowledge, Skills and Abilities

• Excellent communications skills – both oral and written
• Self-motivated and self-starter
• Ability to multi-task in fast paced, demanding environment.
• Team player where appropriate and a quick learner
• Demonstrated Project Coordination skills or equivalent
• Great attention to details
• Working knowledge of Office 365 family (Outlook, MS Word, MS Excel, MS PowerPoint and SharePoint) is required
• Experience with Professional Services and/or Accounting or Finance is a plus
• Experience with scheduling, dispatching and accounting systems like Salesforce.com, Professional Services Automation System (PSA) or Oracle is a plus

What you will bring:

• BA/BS Degree is preferred.
• Minimum 2 years of experience in asupport/administrativerole is required
• Minimum 2 years Customer Service experience in a fast-paced sales environment is required

What You’ll Get:

• Hybrid working mode
• Career growth and development opportunities
• Recognitions and Rewards
• Employee Assistance Program
• Competitive pay, , and cool perks
• Dynamic Interest Groups

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.