Assists the Customer during the Think and Build phases of a project.
Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts.
Provisions, customizes and verifies Fortinet configurations based on recommended and approved design.
Tests Fortinet solutions and verifies system behavior.
Participates to interoperability/integration testing of devices that interact with Fortinet products.
Recommends and Implements Fortinet best practices.
Resolves and/or escalates technical issues in a timely fashion.
Delivers general knowledge transfer to client staff.
Develops and maintains core competency on Fortinet’s product line and technologies.
Requirements:
7+ years of experience in LAN/WAN/Network Security Products.
Master's Degree in technical or management discipline and/or equivalent extensive work-related experience.
Experience with designing and implementing FortiGate solutions (design and implementation) or major 3rd party security solutions.
Experience in complex routing and WAN environments where BGP, OSFP is a requirement.
Work experience in maintaining, deploying or designing MPLS networks in particular L3 VPN.
Exposure to MSSP or managed service environments (Multi-tenancy, monitoring, reporting, supportability).
Experience in scripting and automation (e.g. ZTP, integration into orchestrator, controllers and dashboard).
Excellent communication and technical documentation skills.
Proven ability to work independently as well as in a team in a collaborative environment. Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments.
Positive customer service attitude with excellent soft skills.