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EY Government Public Sector - Systems/Desktop Engineer United States, Virginia, Arlington 41509693
Yesterday
Your key responsibilities
This role will provide dedicated support to the government by performing the following activities:
- Provide technical, on camera real-time help desk support to customers using the Supervised Remote Identity Proofing (SRIP) kiosks
- Guide customers through the enrollment process of capturing a photograph, scanning acceptable identity source documents and the capturing of fingerprints
- Troubleshoot, document and report issues with the kiosk, including connectivity or other user problems
To qualify for the role, you must have
- Bachelors degree
- Ability to work in a high-demand, fast-paced environment
- Excellent verbal, interpersonal, and written communications skills, and the ability to present a polished, professional, and diplomatic image to clients
- Team oriented individual who can work with multiple sizes of groups, as well as a diverse group of individuals
- Willingness to work until the job is done– and commitment to the mission
- Strong attention to detail and organization skills
- Strong analytical and interpersonal skill
- Ability to work at every level of the organization, from team members to top level executives
Ideally, you’ll also have
- Ability to obtain and maintain a Secret Clearance or higher, which will be driven by the engagement requirements
What we look for
We’re interested in highly motivated, talented individuals with a strong willingness to think outside of the box and continue to learn. You can expect plenty of autonomy in this role, so you’ll need the motivation to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market. If you’re serious about consulting and ready to take on some of our clients’ most complex issues, this role is for you.
What we offer
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $75,800 to $125,000. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $90,900 to $142,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
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