המקום בו המומחים והחברות הטובות ביותר נפגשים
Key Responsibilities:
- Provide user access management and resolve user-reported issues across multiple applications (WEBI, Power BI, SSAS Cubes, SAS BRM, etc.).
- Handle support requests primarily through ServiceNow.
- Apply logical reasoning and basic SQL knowledge to understand report structures and data filtering.
- Leverage Microsoft Office Suite, particularly Excel (Pivot Tables), Power Query, and Power BI, to connect data sources and create reports.
- Demonstrate curiosity, creativity, and analytical skills to troubleshoot and resolve issues without established step-by-step procedures.
Qualifications:
- Understanding of accounting principles and commonly used financial fields.
- Logical reasoning skills and basic knowledge of SQL.
- Desirable Proficiency in Microsoft Office Suite, especially Excel (Pivot Tables), Power Query, and Power BI.
- Strong analytical skills and a problem-solving mindset.
- Excellent communication skills and the ability to interact with clients to understand and resolve their issues.
- Ability to work independently and manage uncertainty through trial and error.
Preferred Skills:
- Experience with ServiceNow or similar ticketing systems.
- Familiarity with troubleshooting and providing support for reporting applications.
- Good English written and verbal communication skills.
- Experience in the Energy & Utilities sector is a plus.
- Opportunities for professional growth and development.
משרות נוספות שיכולות לעניין אותך