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AlignTech Sr Clinical Liaison Specialist 
Thailand, Bangkok 
397651227

08.09.2025

KEY DUTIES AND RESPONSIBILITIES
  • Support the clinical team in achieving monthly, quarterly, and annual clinical plans and clinical targets.
  • Responsible for working with customers on basic clinical inquiries eg case assessment, recording taking, clincheck review, troubleshooting problems and aligner issues.
  • Provide continuous support with assigned accounts through phone calls, online booking tools, and field visits.
  • Conducted clinical training, introduction sessions, clinical check review sessions, troubleshooting, etc.
· Moderate upon the assigned clinical event. Coordinate with speakers. Ensure the event runs smoothly.
· Responsible for arranging training classes in the Training Centre, material and classroom preparation, ensuring audio and other equipment are ready and functioning, etc.
  • Provide clinical training to new staff
  • Provide all appropriate reporting to Thailand Clinical Support Manager and South Asia Associate Director, Clinical Support including feedback from customers on a weekly and monthly report
  • Work closely with co-colleagues to develop a high-performance team
  • Other projects assigned by the company
Employment Type
Full Time
Workplace type

KEY DUTIES AND RESPONSIBILITIES
  • Support the clinical team in achieving monthly, quarterly, and annual clinical plans and clinical targets.
  • Responsible for working with customers on basic clinical inquiries eg case assessment, recording taking, clincheck review, troubleshooting problems and aligner issues.
  • Provide continuous support with assigned accounts through phone calls, online booking tools, and field visits.
  • Conducted clinical training, introduction sessions, clinical check review sessions, troubleshooting, etc.
· Moderate upon the assigned clinical event. Coordinate with speakers. Ensure the event runs smoothly.
· Responsible for arranging training classes in the Training Centre, material and classroom preparation, ensuring audio and other equipment are ready and functioning, etc.
  • Provide clinical training to new staff
  • Provide all appropriate reporting to Thailand Clinical Support Manager and South Asia Associate Director, Clinical Support including feedback from customers on a weekly and monthly report
  • Work closely with co-colleagues to develop a high-performance team
  • Other projects assigned by the company
Requirement / Criteria for the Role:
  • Bachelor’s degree in dental, medical, or pharmacy. Dentist, dental technician and dental hygienist are preferable.
  • At least 5 years of working experience
  • Good technical knowledge and experience in dental
  • Proficient in English
  • Effective communication and presentation skill
Work Schedule / Hours
  • Working 5 days a week ( Mon-Fri or Tue-Sat).
Regular business hours. Some outside hours in evenings and weekends and travelling may be required from time to time

At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
  • Health and well-being programs to keep you thriving in both body and mind.
  • Employee-exclusive discounts on Invisalign products.
  • Learning opportunities through online learning resources and support for your individual development plans.
  • Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.