Akamai Technical Account Manager - Cloud Compute 

Japan 

395225552

Shape the future of the internet

As a Compute Technical Account Manager (TAM) you are a trusted advisor for our enterprise clients. You will ensure the successful deployment, operation, and optimization.This role requires expertise in Compute technologies, proactive approach and communication with clients. You will bridge the gap between professional services, support, engineering, and customersdriving adoption, resolving technical challenges, and ensuring client satisfaction.

As a Technical Account Manager, you will be responsible for:

• Building trusted relationships as the primary technical contact for Akamai Compute solutions - Customer Relationship Management
• Guiding design, implementation, and optimization of Akamai Compute infrastructure - Technical Expertise & Advisory
• Advocating for support, monitor environments, resolve issues, and optimize performance - Proactive Support & Issue Resolution
• Developing technical strategies leveraging Akamai Connected Cloud and Linode services - Strategic Planning and Consulting
• Conducting workshops, technical demos, and best practice training - Training & Enablement
• Representing customer needs and provide feedback to enhance Akamai Compute products - Advocacy & Feedback Loop

Do what you love

To be successful in this role you will:

• Have experience in technical account management, systems engineering, or a related role.
• Demonstrate excellent knowledge and experience with a wide variety of cloud providers, technologies and solutions
• Able to problem-solve with a customer-first mindset.
• Have communication and interpersonal skills, capable of simplifying complex technical topics for various audiences.
• Able to communicate in Japanese & English.
• Have supported enterprise customers or working in a customer-facing technical role.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.